VRV/VRF Service Technician Openings

Variable Refrigerant Systems Start-Up And Service

VRV/VRF Service Technicians support both heat pump and heat recovery variable refrigerant systems, including the associated control networks and ancillary equipment such as dedicated make-up and outdoor air units.

Hoffman Mechanical Solutions is the manufacturer’s representative for Daikin variable refrigerant equipment and also supports end users with other brands, providing high-quality service and customer-focused solutions for VRV/VRF systems.

VRV Service Technician Duties

VRV/VRF Service Technicians support the full life cycle of variable refrigerant systems, from installation support and commissioning through long-term maintenance, troubleshooting, and customer-facing service work.

• Service a variety of HVAC products and equipment with heavy emphasis on variable refrigerant equipment and systems while ensuring customer satisfaction.
• Read and understand blueprints, equipment manuals, and engineering specifications to properly diagnose and repair units.
• Use a variety of hand-tools and specialty equipment typical of the commercial HVAC service trade.
• Perform job site visits to monitor installation of new equipment, provide technical support to installing contractors, and report installation defects to management as needed.
• Provide start-up and commissioning service upon completion of construction, supporting installing contractors to resolve issues such as piping leaks, communication faults, improper mounting, or improper piping installation.
• Perform routine system preventative maintenance using manufacturer-specific data logging devices to analyze system performance and identify issues such as faulty sensors before significant equipment damage occurs.
• Respond to service calls and use manufacturer-specific data logging devices to troubleshoot and diagnose variable refrigerant equipment and systems, finding root causes of failure and performing necessary repairs.
• Identify, analyze, diagnose, and repair other non-variable refrigerant systems and products at customer locations.
• Survey customer sites for properly operating equipment and report any deficiencies found, providing sales leads to internal associates as necessary.
• Perform preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
• Prepare in advance for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating various trades for on-site work.
• Diagnose and troubleshoot inoperable equipment and develop action plans for repairs and problem resolution.
• Determine replacement parts required, secure materials, and complete repairs on a timely basis, returning any non-used or refundable parts for credit.
• Interact face-to-face with customers to ensure proper and accurate communication.
• Document all work performed by accurately completing field service reports, equipment log sheets, and related documentation.
• Complete and submit all required paperwork on a timely basis.
• Operate and be diligent in properly caring for and maintaining a company vehicle.
• Provide technical support to customers and administrative personnel, helping plan, schedule, and coordinate field VRV service and construction or replacement work.
• Remain flexible to work overtime and weekends as necessary to meet customer requirements, with limited travel that may include occasional overnight stays.
• Stay informed on industry news and trends, products, services, competitors, and emerging technologies, attending company training seminars to stay current on product lines.
• Conduct oneself in a professional manner as a positive representative of the company to both customers and the public.

Knowledge, Experience, And Critical Skills

VRV Service Technician candidates should combine HVAC education, VRV/VRF or related field experience, computer literacy, and strong analytical and communication skills to support complex variable refrigerant systems.

• Associate degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning.
• Minimum of five (5) years of related experience preferred or an equivalent combination of education and experience.
• Operational knowledge of computers and Microsoft Office software preferred.
• Ability to read, comprehend, and write simple instructions and short correspondence, and to effectively present information in one-on-one and small group situations.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals, and to compute rate, ratio, and percentages.
• Ability to understand data presented in graphical formats such as pie charts and bar graphs.
• Ability to recognize problems and develop the most cost-effective solution, collect data, establish facts, and draw valid conclusions.
• Must pass pre-hire requirements including background check, motor vehicle report, and drug screening.
• Must possess a valid driver’s license.
• Must possess EPA mandated card for safe refrigerant handling; universal certification preferred.

Physical Demand Requirements

VRV/VRF Service Technicians work in active mechanical environments that require regular standing, movement, tool use, climbing, lifting, and safe operation in a range of conditions and noise levels.

• Regularly required to stand, talk, hear, and use hands and fingers to grasp, handle, and feel.
• Frequently required to walk, reach, stoop, kneel, crouch, climb up and down ladders, and crawl, with occasional sitting.
• Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.
• Requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Includes frequent work outdoors and inside mechanical and equipment rooms with exposure to extreme hot and/or cold conditions.
• Regular exposure to live voltage, moving mechanical parts, heavy equipment, wet and/or humid conditions, elevated or precarious workplaces, fumes or airborne particles, and risk of electrical shock and vibration.
• Occasional exposure to toxic or caustic chemicals, extreme cold, and extreme heat, with a typically loud work environment noise level.
• Physical activity expectations include frequent standing, walking, stooping, handling/fingering, climbing, bending, pushing/pulling up to 12 lbs, and lifting/carrying up to 50 lbs, with occasional lifting up to 75 lbs, frequent reaching outward and above shoulder, squatting/kneeling, and frequent driving.

Employment Posting Notes

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions, Inc.